Intuitive Drill-Down Functionality
If you are used to looking at average or mean values, you are missing out. We understand the importance of finding the cause of problems and not only the symptoms.
Drill-down functionality is built-in to the core of the Loopon Hotel Surveyor. In any report you can always simply click on a result, to get a drill-down based on that option.
Being able to look at patterns and correlations between overall guest loyalty and satisfaction with the different key areas of your business will give you a deeper understanding of your business than traditional questionnaires ever did.
More Than Numbers
Working with numbers is essential for measuring your performance and ensuring that your actions improve your results. However, at any point in time only a single click is needed to see the actual human-provided feedback that is the basis for the current numbers you are looking at.
With the Loopon Hotel Surveyor you not only find out what your guests think, but you will understand why and thus how you can keep improving their opinion about your business.